"As a business of people serving people, the hotel industry thrives because our people are at the core of the industry. We proudly invest in the women and men who are the backbone of the hospitality industry and ensure they have the training, skills and resources necessary to earn promotions and climb the ladder from entry level to management, upper management, senior executives and on to the C-Suite."
Joori Jeon, Executive Vice President and CFO, American Hotel & Lodging Association
HOSPITALITY INDUSTRY RESOURCES
- Preparing for an Aging Workforce: Retail and Hospitality Industry Toolkit
- Creating Opportunities for Youth in Hospitality
- Workforce Development Programs for Hospitality and Tourism
- Foundational Skills in the Service Sector
- Hospitality Industry Competency Models
For more resources, program examples, and marketing materials, go to the Hospitality Community of Practice page.