Companies in all sectors of the financial services industry face complex workforce challenges in an increasingly competitive domestic and global market. Registered Apprenticeship is a proven solution for recruiting, training, and retaining world-class financial talent in quality jobs. In 2024, there were over 6,248 apprentices served in the financial services industry, a 359% increase over the past 5 years.
“Through our Certified Insurance Apprenticeship Program, Zurich is attracting new talent to insurance and developing these professionals to deliver for our customers now and into the future. We started from the successful Swiss “learn and earn” model of apprenticeship and adapted it to the dynamic U.S. marketplace.”
Al Crook, SPHR, Head of HR Business Partners, Zurich North America
High-Demand Apprenticeship Occupations
- General Insurance Associate
- Bank Teller
- Customer Service Representative
- Operations Assistant
- Risk Consultation
To explore more apprenticeship occupations in the Financial Services industry, view our Occupation Finder.
Competency-Based Occupational Frameworks
In collaboration with the Urban Institute, we offer national frameworks for occupations in this industry that are consensus based, meaning they are drafted in cooperation with employers, educators, and other workforce and training experts. Employers and businesses can use these frameworks to fast-track the development of their registered apprenticeships. The frameworks are competency based rather than time based, meaning that abilities are emphasized over memorized knowledge or skills. The result is high-quality, competency-based occupational frameworks (CBOFs) that are freely available for all to use. CBOFs are available for the following occupations:
Financial Services Industry Resources
[1] The numbers represent apprentices associated with the NAICS Codes 21 and 22
Disclaimer Statement: Financial services resources and speaker presentation content in slide decks and recordings do not necessarily reflect the position or policy of the U.S. Department of Labor, Employment Training Administration, Office of Apprenticeship, nor does mention of trade names, commercial products, or organizations imply endorsement by the federal government.