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Intermediary Services: Embracing Technology to Expand RAP Capacity

Event Details

Host Organization:

West Michigan Works

Public/Private:

Private

Host Org. Industry(s):

General - Workforce Development

Event Information:

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Event Description

Learn the benchmark process West Michigan Works! uses to develop Registered Apprenticeship Programs (RAP) and how they have incorporated technology to automate processes and improve interactions. Three key takeaways from presentation: 1. Take a deep dive into a process map for program development. 2. Get best practices for utilizing technology to enhance communication. 3. Hear a review of Launchpad and Tovuti, useful customer and training management software programs.