Registration Agency

This module covers the labor standards for the registration of apprenticeship programs as outlined in 29 CFR Part 29.5. It explains the Apprenticeship Standards outlined in the Federal regulations and identifies resources available to help develop Registered Apprenticeship Standards.

This module identifies and defines the three training approaches to Registered Apprenticeship and elaborates on how occupations and time frames are selected for programs. It also explores examples of Registered Apprenticeship programs and their impact on businesses.

This microlearning introduces the Davis-Bacon Act and the impact of its standards on registered apprenticeship programs. Designed to be completed in 15-20 minutes, the training aims to clarify what is required to uphold Davis-Bacon standards in registered apprenticeship programs. The module includes relevant scenarios and guidance for working with partners to implement standards.

Quality customer service is critical to expanding Registered Apprenticeship and reaching Registration Agency goals. This course explores important concepts in customer service, and has leaders from Registration Agencies provide their perspectives on how to best support Registered Apprenticeship customers. It includes practical tips for managing competing priorities and opportunities to apply course information to realistic customer scenarios.

WIOA-funded service providers should not be hesitant about supporting longer-term Registered Apprenticeship programs due to perceptions of negative outcomes associated with the WIOA Credential Attainment Rate (CAR). This module addresses interim credentials and industry-recognized credentials that count positively towards the CAR. 

This module provides an introduction to Multi-State Navigators (MSNs) and their role as liaisons to the State Apprenticeship Agencies (SAAs) in their respective region. It explains how MSNs support SAA compliance with Federal regulations governing Registered Apprenticeship and help expand Registered Apprenticeship. The module also describes how to contact MSNs and what types of support MSNs provide to SAAs.